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I have nokia 2690 and its software is curpt. How to get or reinstall complete Software of 2690. Then the Nokia Suite will download the new software version.
Check this link for certificates issue. For updates- Connect your phone to a computer & select Nokia Suite mode. If you do not have Nokia Suite on your pc you can download it from. Now open the Nokia Suite & click on the “green icon of arrow pointing downwards”. If any updates are available they will be shown in ‘green’. If not you may reinstall the current version. Reinstall option is shown in ‘blue’.
If no option to reinstall is shown, please wait for sometime it will become visible. Then the Nokia Suite will download the new software version of the phone. After it you will be prompted to take a complete back up of the device content.
Please do not skip this step as reinstallation will erase all the personal data from the phone like contacts, messages, calendar entries etc. Please note that if you have set a memory card password & you have forgotten its code then take a backup of the card data also as the card will be locked after update and can only be unlocked if you enter the correct code or by ways mentioned in. Also note that while updating the device ensure the following things-. The device is full charged.
The internet connection Is of good speed & has a backup in case of power loss. The PC should also be connected to back up power source as if the process is interrupted the phone may go dead. More on update failure & its remedies. Please do not run any resource intensive programs in the background while updating as it may freeze the PC which in turn will lead to a dead device. Ignore all the windows pop-up notifications about device being disconnected. DO NOT DISCONNECT THE PHONE UNTIL UPDATE IS COMPLETED. It will be better if you disable security keyguard & PIN code request before proceeding with Update/Reinstallation.
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Sometimes the device may show Test Mode. Do not panic & DO NOT remove the cable. Let the process complete. Also check out on YouTube with instructions for update. If problem persists, please visit the nearest authorised Nokia Care Centre. Please mark the post as solution if it solves your problem. Current Device - Nokia Lumia 1020.
Hi Pmsaibalu, The latest firmware version for the Nokia 2690 is 10.65. I cannot recall if you are able to check for firmware updates via the phone itself, but if not then you are able to check via Nokia Suite itself. If the update is not available for your handset, this may be because your handset is either branded (e.g. Vodafone customisations), or a country variant (i.e. Where Nokia has provided the firmware, but your local Nokia in your country has made their own country requirements/custom apps).
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You may wish to contact Nokia in your own country via your local Nokia Care point, if this is the case and ask if the firmware will be available for your handset. If your handset is branded, then it is best to contact your network operator to ask about the availability / timing of updates.